1. Our End User Agreement

THE Our END USER AGREEMENT IS SET OUT BELOW.
PLEASE ENSURE THAT YOU HAVE READ THE ENTIRE AGREEMENT CAREFULLY BEFORE ACCEPTING IT BY CLICKING "YES" WHERE PROVIDED BELOW.
BY CLICKING ON "I AGREE" BELOW, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE Our SERVICE END USER AGREEMENT AND END USER SOFTWARE LICENSE AGREEMENT AND YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO ABIDE BY AND COMPLY WITH ALL TERMS, CONDITIONS AND NOTICES CONTAINED IN OR REFERENCED BY THESE AGREEMENTS, AND THAT YOU HAVE THE AUTHORITY TO DO SO. IF YOU DO NOT AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS OF THESE AGREEMENTS, CLICK ON "I DISAGREE" BELOW.
THIS AGREEMENT DOES NOT AFFECT YOUR STATUTORY RIGHTS THAT MAY NOT BE MODIFIED BY CONTRACT, TO THE EXTENT SUCH MODIFICATION IS SPECIFICALLY PROHIBITED BY APPLICABLE LAW.
1. Information about Our and the Our Services or any related product or service, You can't forward it unless and until the authority of the Our.
2. All brand names, mobile phone names eg, nokia, blackberry, sony ericsson etc are linked to there respective brands owners, and we are in no connection connected with them, in any case or what so ever . Names only been used as educational purpose only.
3. All services mentioned on web site are based on speculation, however in any case or what so ever, delay happens Our would not be held liable.
4. We don't guarantee that 100% your phone get unlocked using our service, as some times if phone is been tried before and its counter get locked, our provided code will not work and we don't offer refunds as suppliers been paid accordingly, so please make sure before you buy our services.
5. We take our work very seriously, in any part we found that any content of Our is been used, strict measures be taken against it.

2. Acceptance of Terms

You consent to use an electronic agreement to govern Your use of the agreement. You expressly consent to receiving all notices hereunder in electronic form, provided however this consent may be withdrawn at any time by contacting Our at the address set forth above (though, in some situations, Our may have no other means of providing notices to You, so termination of Your account may result from a request from You not to receive notices in electronic form).
The parties expressly agree that all performance under this Agreement and the resolution of disputes shall be conducted in the English language. If a translation of this Agreement into any other language is required by law, the English version will prevail to the extent that there is any conflict or discrepancy in meaning between the English version and any translation thereof we should not held liable in any case whatsoever.
All Third Party Services offered for use with the Our are provided to You through Your third party service provider(s) and shall be subject to Your agreement with such third party service provider(s). EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, Our SHALL HAVE NO LIABILITY WHATSOEVER TO YOU OR ANY THIRD PARTY CLAIMING BY OR THROUGH YOU, FOR ANY ISSUE RELATING TO THE THIRD PARTY SERVICES, LINKED SITES, OTHER SITES OR THIRD PARTY INFORMATION, INCLUDING WITHOUT LIMITATION, THE ACCURACY, TIMELINESS OR CONTINUED AVAILABILITY OF SUCH THIRD PARTY SERVICES OR THE CONTINUED INTEROPERABILITY OF THE THIRD PARTY SERVICES.
Any dealings with third parties conducted through us, the Third Party Services, Linked Sites or Other Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and the third party. Our shall not be responsible or liable for any part of any such dealings.If you disagree in any content, you should leave the site immediately.

 

3. Acceptable Use Policy

 We provide all kind of unlocking Codes Factory Unlocks, NCK Codes, Sim Locks for iPhone, Nokia, Samsung, LG, HTC, Sony, Motorola and more 

3.1. For using all Service You must add funds to your Karavan Technologies account.

3.2. Most of services have desciptions explained clear about how to use, as well check box with "Term of Service" availbe for each service. You must click agree with Term of Service each time you order service, otherwise can't place order.

3.3. You can purchase all IMEI Unlock Service once your order in Process you are not aligible to cancel after 20 minute of order. 

3.4. We provide Official and Factory Unlocking Service which is not void your warranty.Karavan Technologies will have no liability in case of warranty is voided.

3.5. We provide only Unlocking Codes and Sim Locks Service. Karavan Technologies have no liability of any kind activation

3.6. Not to violate the laws, regulations, ordinances or other such requirements of any applicable Federal, State or local government.

 

4. Account Registration Agreement.

4.1. You are only allowed to have one Account at Karavan Technologies.

4.2. You attest that you are of legal age (18 or over) to enter into this Agreement.

4.3. You must register with a valid email address.

4.4. Registration fields will be locked after registration completed such as (Username, Email, First Name, and Last Name).

Above 4 fields are not editable after registration completed. If required any changes profile locked fields, you must request us with valuable reason. Ownership verification required.

4.5. Register with correct information. 

If you have registered with wrong information, the account may suspend/block/close (Delete) without any notice. No effect if available funds in your account.

 

5. Service pricing.

5.1 All service prices change accordingly, Karavan Technologies system will notify all customers if price changes

 

6. Order Submission, Delay and Cancellation.

6.1. All orders processing only business working days (Monday to Friday).

6.2. Karavan Technologies will have no liability if wrong IMEI, wrong carrier, unlocked IMEI.  Wrong IMEI, wrong carrier, unlocked IMEI submissions will be replied as Unlocked/Done, credits deducted from your account, no refund in case of this.

6.3. Orders will not process in case of orders submissions incorrect as service description requirements failed. Orders will be rejected without reason.

 6.4. If detected unverified/unauthorized payments, orders will be rejected without reason. You must Submit Ticket in case of this.

6.5. Orders submission day is not countable if service delivery time longer than 48 Hours. However, if service delivery time is less than 48 Hours, submission day is countable.

6.6. If any services delay by our source with any reason, orders cancellation not possible anyway.

6.7. API services orders cancellation not possible anyway until source reply. Most of services connected with API.

6.8. Unfortunately, orders cancellation not possible if order status shown 'In Process' Or 'Success'. However, you can request for cancel orders if Order status shown "Waiting Action".

7. Customer Support.

7.1. Karavan Technologies provides customer support to you at no additional fee for issues related to Karavan Technologies services only.

7.2. Karavan Technologies language support in English, Russian and Persian(Crilyc Alphabet) 

7.3. You must request customer support only by opening Ticket System, email at info@karavanunlocks.com.    Karavan Technologies will have no liability to provide customer support if it is requested in any other way apart from the Ticket System and email.
7.4. Your conversation must be written in English or Russian.
7.4. You must provide Karavan Technologies with all information and access to facilities that Karavan Technologies may reasonably require providing the requested customer support and allow up 6-24h Hours to agent reply.

8. Acceptable Payment, Currency and Fees.

All add funds will be deposited in your Karavan Technologies account. All add funds credits are only for using our service.

8.1. Acceptable payment methods:

Credit & Debit ( Visa, MasterCard, Discover)

eCheck.Net (AHC)  

MoneyGram
Western Money transfer
Bank/Wire Transfer

8.2. Read before payments: 
8.2.1. Credit & Debit  payment accepts through verified account only.
8.2.2. Currently we accept USD (US Dollar) currency only.

8.2.3. We are unable to accept any unverified/unauthorized payments anyway. You payment must through a valid verified Debit & Credit Card. Use '+Add Fund' button to deposit fund via Debit & Credit Card. It will auto add fund to verified account. Payment verification may be required.

We are unable to accept PayPal. 

MoneyGram payment method use carefully by using '+Add Fund' after logged. You will see our MoneyGram address as well in your invoice. Please Contact Us before payment to ensure our MoneyGram payment address.

-  Follow MoneyGram Payment method

WU Money transfer use carefully by using '+Add Fund' after logged. You will see our WU Money Transfer address as well in your invoice. Please Contact Us before WU Money Transfer payment to ensure our WU Money Transfer payment address.

- Follow WU Money Transfer Payment method

Bank/Wire Transfer use carefully by using '+Add Fund' after logged. You will see our Bank information as well in your invoice. Please Contact Us before payment to ensure our Bank payment address.

- Follow Bank/Wire Transfer Payment method

9. Refund Policy.

In a situation where a code cannot be calculated or found for your mobile device, a refund will issued automatically to your Karavan Technologies account.

Karavan Technologies allows refunding the Credit & Debit Card and others payments. Refund fee for Credit & Debit Card 0.30$ with each transaction will be not refundable also there will be charge 2.2% of total transaction amount.

 Typically, auto refunding system available at Karavan Technologies, such as once reject your orders means credits will be refunded at your Karavan Technologies account.

9.2. Refund available by Credit Card, and Debit Card deposited funds. Refund fee will be applied.

9.3. Not Refund will be given if:

9.3.1. Any information about the order provided is incorrect. (Examples are as following and are not limited to; the IMEI number, model, network of the phone, email address, and/or other relevant device information requested)

9.3.2. In case of any service delay. 
9.3.3. In case of wrong IMEI submission/wrong carrier/bad request submission.

9.3.4. With any kinds of calculated services if wrong codes supplied by our source. Includes services:  Samsung Factory codes, HTC Factory Codes, LG Factory codes, Huawei Factory Codes, ZTE Factory Codes, Sony Ericsson Factory Codes, Motorola Factory Codes, Alcatel Factory Codes, Blackberry Factory Codes, Nokia ls3 lbf and Any Generic, NCK unlock code.

9.3.5. 

9.4. You must submit a Ticket for refund by clicking Submit Ticket as Select “Sales and Billing” department to continue (You must login with your account and submit ticket. You must mention the Invoice No at ticket) and you must allow up to 1-3 working days to process your query.

10. Credits Use Policy.

10.1. You are unable to transfer/sale your Karavan Technologies account credits to your friends/other accounts.

11. Account, Security and Ownership.

11.1. Account username should not be changeable.

11.2. You must fill up your profile as completed.

11.3. You must use your account yourself and change your password twice ever week if possible (For security reason).

11.4. Make sure you don’t save your password at your browser.

11.5. You must secret API key once generated.

11.6. You must provide the ownership information such as registered email, first name, last name, forgot password modification and other purpose.

11.7 We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please review the full privacy statement and do not hesitate to contact us.

 

12. Newsletter and Subscription.

12.1. Get our newsletter by submitting your email. See our newsletter form scroll down of end with any pages. If you are interested unsubscribe your email from Karavan Technologies, simply send an email to (info@karavanunlocks.com) and says “Please unsubscribed my email”. Our support team will unsubscribe your email from newsletter.

12.2. For Karavan Technologies registered user: Once you have registered at Karavan Technologies, our system atomically subscribed your registered email and you can unsubscribe newsletter at any time (Required account closing).

 

13. Dispute, Charge Back and Solutions.

13.1. You must contact us before opening dispute or chargeback.

13.2. If chargeback opened without contacting us won't be issue refund

13.4 If the device is unlocked and there is a payment dispute or chargeback, Karavan Technologies reserves the right to re-lock the device.

13.5. If any amount is due at Karavan Technologies, it will be payable else delivered services will be Re-Locked.

13.6. Once your Device is Re-Locked by Karavan Technologies and if you want to re-unlock it, triple amount charge will be applied instead of first unlocked amount.

13.7. Karavan Technologies always tries to resolve your issue privately by opening Ticket Support, and Email .

We recommended you that immediate contact support for help in case of any critical issue. You must allow up to 6 to 24 Hours to support respond.

14. Additional Reservation of Rights.

14.1. We are right to access your account at any time without any notice to you *If required.

14.2. Account will be suspended if you spam e.g. you submitted same orders often, unnecessary clicking order verify button, spam at Ticket and Forum.

14.3. Account may suspend if you registered your account with false information or invalid email.

14.4. Account may suspend if multiple account detected. Other account with will effect this action. No effect if available funds in your account.

14.5. Account may suspend If your email address is invalid/incorrect/our systems tried to delivered mail to your registered email, the account will be closed (Delete) without notice. If closed (Delete), you will able to create new account with following Terms and Conditions. No effect if available funds in your account.

14.6. Account may suspend if you tried to access (Login) many times, our system will be suspended your account automatically.

14.7. Account may suspend if you open Chargeback (useless) after completed orders.

14.8. Account may suspend if any due amount at Karavan Technologies and that is unpaid.

14.9. Account may suspend if we are not interested deals with you.

14.10. Account may suspend if you are not agreed with our Terms and Conditions.